Sales Manager

Job Responsibilities Overview

The Sales Team Lead will be responsible for both strategy and implementation of Partnership Engagement and Sales Training Program.  The Sales Team Lead will manage the end to end sales organization across regions, partners and products.  The position requires great organization, understanding of our partners and customer audience, excellent coaching skills, and a willingness to travel as needed.

Job Duties

Partnership Engagement

• Manages assigned active partner accounts on a countrywide basis, and assists in the on-going development of new partner solutions, and in the improvement of existing partnership programs;
• Drives the strategic direction for what content is useful for our partners, manages the content required to drive sales;
• Develops accurate partner sales reports and provides status updates and required metrics to leadership and internal data coordinators via regular reporting and implemented customer relationship management tools.

Sales Training & Team Development

• Develops and runs training programs and courses for our partners and internal sales staff;
• Leads the publishing & distribution of training and sales materials to our partners and customers;
• Leads the recruitment and retention of sales representatives across the country;
• Coaches the team and develops talent internally – at least 10% of time should be spent on talent development;

Sales Targets

• Ensures the Sales organization meets its targets on a regular basis;
• Collaboratively sets targets and budgets;
• Develops Sales pipelines to effectively forecasts future Sales;

Strategy

• Develops a deep understanding of our markets & potential partners, generating client insights and opportunities;
• Co-designs new systems and processes to gain quantitative insights on customer behaviors and opportunities;
• Evolves distribution strategy, incorporating channel strategy and the utilization of agents and partners as appropriate;
• Works collaboratively with other organizational functions (Operations, Customer Service, Engineering, etc) to guarantee best in class service for all our customers.

Channel Management

• Maps out and manages partnership channels;
• Develops tools and processes to gain insights through each channel;
• Balances advantages and limitations of different channel market strategy approaches – activations, partner training, demo-days, above the line marketing, online channels, etc;

Ongoing Reporting

• Manages sales reports, forecasts, demo reports, leads reports, activation reports, repayment rates (PAR30), and other key performance indicators.

Skills & Qualifications

• Minimum of 2 years of related work experience;
• Led a sales organization of 5+ sales staff;
• Developed incentive structures, policies, and sales practices;
• Managed independent, 3^rd party sales channels and partnerships;
• Worked in sales to rural environments where distribution is challenging.
• Strong metrics based approach to evaluation and planning.
• Strong mentor and coach – enjoys developing talent.
• Bachelor’s degree required.
• Fluent in English.

Role Structure

• Reports directly to the Country Director.
• Works closely other departments especially Engineering, Credit and Customer Care.

Measures of Performance / What Success Looks Like

• Achievement of growth targets, cost effectiveness and customer satisfaction.
• Development of the Sales, Partnership Engagement and Sales Training Program into a data and process-driven organization.
• Development of innovative market traction/penetration strategies
• Internal promotion of talent and data-based tracking of team skills improvements.
• Strategic insights and contributions as part of the Tulima Solar Leadership Team.

Location: Based in Kampala.

 If interested in the job please forward your CV to etyang@ezer-consult.com