Branch supervisor

Kampala
Posted 2 weeks ago

Job Purpose

The Branch Supervisor will lead and manage branch personnel, oversee daily branch operations, and ensure the efficient execution of tasks to meet organizational goals. The role focuses on optimizing productivity, streamlining activities, and achieving exceptional performance within the branch’s sphere of influence.

Roles and Responsibilities

Leadership and Team Management

  • Organize and execute training programs for branch personnel to enhance skills and knowledge.
  • Evaluate employee performance, providing constructive feedback and coaching as necessary.
  • Recognize employee achievements and foster a culture of excellence in the workplace.

Sales and Marketing

  • Develop and implement sales strategies to achieve branch targets.
  • Conduct regular sales and operations meetings to align team efforts.
  • Brief employees on sales goals, promotions, and other pertinent updates.
  • Organize marketing initiatives and events to promote the branch’s services.
  • Increase brand awareness and build strong relationships within the local community.

Customer Relations

  • Regularly interact with customers to ensure satisfaction and gather feedback for service improvement.
  • Resolve customer issues promptly and effectively, maintaining high service standards.

Operational Excellence

  • Oversee bids and tender applications, ensuring timely submissions and compliance with requirements.
  • Ensure adherence to all industry-related laws and regulations applicable to the branch’s operations.
  • Monitor market trends and identify new opportunities for growth and innovation.

Planning and Financial Management

  • Draft forecasts and create business plans to guide branch activities.
  • Manage branch budgets, allocate funds effectively, and define financial objectives.

Collaboration and Ethics

  • Coordinate with other branches to exchange best practices, align promotional activities, and achieve shared goals.
  • Uphold high ethical and professional standards in all operations.
  • Education and Experience:
  • Minimum of 5 years’ work experience. (Renewable energy)
  • Bachelor’s degree in business administration
  • Experience in Tendering
  • Grants writing (Added Advantage)

If interested kindly share cv to pule@ezer-consult.com

 Only shortlisted candidates will be contacted.

Deadline:28th January 2025

Job Features

Job CategoryManagement, Sales

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